·        Establish processes, SLAs, and escalation protocols for the support & maintenance of web applications

·        Manage stakeholders with effective communication & collaborate with cross functional teams to address issues and maintain business continuity.

·        Design, implement, unit test, and build business applications using React, React-Native, .Net Core, .Net 8, Azure/AWS and leveraging an agile methodology and latest tech like Agentic AI & Gihub Copilot.

·        Facilitate scrum ceremonies including sprint planning, retrospectives, reviews, and daily stand-ups

·        Facilitate discussion, assessment of alternatives or different approaches, decision making, and conflict resolution within the development team 

·        Develop and administer CI/CD pipelines in cloud-hosted Git repositories, and source control artifacts via Git in alignment with common branching strategies and workflows  

·        Assist Software Designer/Implementers with the creation of detailed software design specifications

·        Participate in the system specification review process to ensure system requirements can be translated into valid software architecture 

·        Integrate internal and external product designs into a cohesive user experience 

·        Identify and keep track of metrics that indicate how software is performing 

·        Handle technical and non-technical queries from the development team and stakeholders

·        Ensure that all development practices follow best practices and any relevant policies / procedures